Returned Products must be new, unused, labelled and in their original box perfectly intact. We shall only approve the return if these conditions are met. Return fees are always at your expense expect for in the following cases:

  • Packaging error which is our fault.


Pursuant to the provisions of article L 121-21 of the Consumer Code you have the right which you may exercise, without having to give any reason, to cancel your order within 14 days of receiving the Products.

You may return the product to the following address: BEACH SAND SAS - 4 RUE DE LA SUEDE - GUSTAVIA - 97133 SAINT BARTHELEMY.

You are fully responsible for paying for the return transport costs of the cancelled items.

VOILA ST BARTH agrees to refund you the full amount paid for the cancelled Product(s), including standard delivery fees (any supplementary fees for your use of a more expensive delivery method than standard delivery are expressly excluded) within fourteen (14) days of VOLA ST BARTH receiving the Products.

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